Terms of Service
Last updated: August 2026
These Terms of Service ("Terms") govern your access to and use of the GrowthRail website, products, and services (collectively, the "Service") provided under the GrowthRail name ("GrowthRail", "we", "us", or "our"). The contracting entity for a paid customer is the entity identified on that customer's order form or other written agreement. By accessing or using the Service, you agree to these Terms.
If you are accessing or using the Service on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms.
1. Description of Service & SLAs
GrowthRail provides referral-program infrastructure, including APIs, SDKs, and a hosted dashboard for managing referrals, attribution, and reward events. Any service level, support commitment, or remedy applies only when it is stated in an order form or other written agreement executed by the parties.
2. Account Registration and Security
To use the Service, you must register for an account. You agree to provide accurate, complete, and updated information. You are solely responsible for safeguarding the password and API keys that you use to access the Service. You must notify us immediately of any unauthorized use of your account.
3. User Obligations and Acceptable Use
You agree not to do any of the following while using the Service:
- Use the Service for any illegal purpose or in violation of any local, state, national, or international law.
- Interfere with or disrupt the access of any user, host, or network, including sending a virus, overloading, flooding, or spamming the Service.
- Access, tamper with, or use non-public areas of the Service or GrowthRail's computer systems.
- Attempt to probe, scan, or test the vulnerability of any GrowthRail system or breach any security measures.
- Sell, resell, rent, lease, or otherwise commercialize the Service directly unless expressly permitted by a separate partnership agreement.
4. Data Processing Addendum (DPA)
To the extent GrowthRail processes personal data on your behalf, an executed GrowthRail Data Processing Addendum ("DPA") applies in addition to these Terms. Contact contact@growthrail.dev to request the current DPA.
5. Intellectual Property Rights & DMCA
Our IP: GrowthRail exclusively owns all right, title, and interest in and to the Service, including all associated intellectual property rights.
Your Data: You retain all rights and ownership to the data you submit to the Service. By submitting your data, you grant us a worldwide, non-exclusive license to use, process, and store such data solely for the purpose of providing the Service.
Copyright notices: GrowthRail respects intellectual property rights and expects users to do the same. Send a sufficiently detailed notice of alleged infringement to contact@growthrail.dev. We will review notices and respond as required by applicable law.
6. Export Control & Anti-Bribery Compliance
Export Compliance: The Services may be subject to export laws and regulations of the United States and other jurisdictions (e.g., OFAC sanctions). You represent that you are not named on any U.S. government denied-party list. You shall not permit Users to access or use any Service in a U.S.-embargoed country or region, or in violation of any U.S. export law or regulation.
Anti-Corruption: You agree that you have not received or been offered any illegal or improper bribe, kickback, payment, gift, or thing of value from any of our employees or agents in connection with these Terms.
7. Confidentiality
"Confidential Information" means any information disclosed by either party to the other that is designated as "Confidential" or that reasonably should be understood to be confidential. Both parties agree to protect the other's Confidential Information with a reasonable standard of care and not to disclose it to unauthorized third parties.
8. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. GROWTHRAIL EXPLICITLY DISCLAIMS ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT, OR NON-INFRINGEMENT. WE MAKE NO WARRANTY THAT THE SERVICE WILL BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL GROWTHRAIL BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, THAT RESULT FROM THE USE OF, OR INABILITY TO USE, THE SERVICE.
10. Indemnification
You agree to defend, indemnify, and hold harmless GrowthRail from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of your access to or use of the Service, your violation of these Terms, or your violation of any third-party right.
11. Governing Law & Dispute Resolution
A governing-law or forum clause in an applicable order form or other written agreement controls. If no separate agreement applies, disputes must be brought before a court that has lawful jurisdiction under applicable conflict-of-law rules. Nothing in these Terms limits mandatory statutory or consumer rights that cannot lawfully be waived.
12. Contact Information
If you have questions about these Terms or need to identify the contracting entity for your account, email contact@growthrail.dev.